We strive for 100% Customer Satisfaction and we love to hear from you.
If you are unsatisfied with your order for any reason, Please Contact Us and allow us the opportunity to resolve your issue prior to posting a Negative / Neutral feedback or filing any disputes. We are sure the problem can be resolved!
Your positive feedbacks and DSRs are extremely important to us as better DSR scores affect our search visibility and fees on eBay. We try our best to earn good feedbacks and 5-star DSR ratings from you.
Please note that 4-star (or below) is considered a bad rating for sellers and can result in restrictions on our account. Please help us maintain our business. Support us by rating 5-Star DSR Ratings in all 4 categories. If we have not given you a reason enough for 5-star ratings on each DSR then please contact us to let us know how we can earn your 5-star rating before submitting your scores!
The Open Box Store sells a variety of New, Open box, and used items. These items are inventory from store returns or shelf pulls. This means you get discounts on items that are, in most cases, unused! We do our absolute best to personally inspect each item, and to test it for basic functionality. Each listing will indicate if the item has any imperfections, such as dents, scratches, etc. If you feel that your item was not as described, please contact us prior to opening a case with eBay or leaving negative feedback. When an eBay case is opened, it limits the available options we have to ensure a great customer experience. Thank you for shopping with us!
Our Item Descriptions:
New: A brand new item
New Other: An open box item
Used: A previously used item
Please review your address prior to ordering, to ensure accuracy.
Before placing your order, please make sure you are ordering the correct item. If you have questions, or would like additional photos, please contact us. We do not cancel orders after they have been placed.